Purpose of the research. The Empower Culinary & Hospitality School, Sri Lanka’s premier culinary and hospitality facility, which creates new avenues for underprivileged and marginalised youth with empowerment through education in the gastronomy and hospitality industry of Sri Lanka was granted World Association of Chefs Societies (WACS) recognition. Technology in hospitality industry is creating new parameters for Service industries by creating personalized seamless experiences for clients. Technology has changed considerably throughout many industries and the hospitality industry is no exception. But some technology … Article Type: Guest editorial From: Journal of Hospitality and Tourism Technology, Volume 6, Issue 3 Introduction. According to the 2018 Lodging and Restaurant Technology Studies, one out of four hotels (25%) named robotics a top emerging technology, and 33% of restaurants believe robots will make an impact on foodservice. The hospitality industry should adapt to different cultures and religions in order to work successfully in a globalized world. The rise and constant growth of technology or the benefits of technology in hotel industry has guided a huge increase in the expectations of the end consumer too. Information Technology has played an important role in the hospitality and tourism industry over the last decade. Now in this tech era hospitality company takes the different approach to … To be successful in the hospitality industry in today’s landscape, those entering the field must be open to using a variety of new tools to […] AI Chatbots. Through technology, the last several years have witnessed the industry change at an unprecedented pace. The platform unites, transforms, cleanses, and enriches millions of data points from all of a hotel’s technology solutions, giving management the ability to take control of their data and keep guests at the heart of what they do. Inevitably, the course of every industry will continue to evolve, incorporate and need more technology to be successful. He started his career in his native Ireland, where he worked for an independent boutique hotel for 5 years. Philip Jones has been in hospitality for 25 years. From start to finish, the experience is now facilitated by technological factors, many of which go relatively unnoticed. In the hospitality industry specifically, consumers are using technology to seamlessly make plans—from booking dinner reservations to arranging travel accommodation. As earlier explained, globalization leads to an increasing occupation number for hotels all over the world. Datacom can help the tourism and hospitality industry enhance customer experiences with … Once long ago, hotels, motels and other hospitality businesses occupied a fairly simple space in people's lives—they were a place for guests to lay their heads away from home. An interview with Philip Jones, GM. 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