When water is selected at the dispenser control panel, line voltage is supplied to the solenoid of the water inlet valve to allow water to flow. If your refrigerator’s ice or water dispenser is not working, check that it is properly connected to a water supply and the water shutoff valve is fully open. Verification is completed within 3 business days. Remove the frame holding the control board in place, using caution to not break or crack the frame as your remove it. If you cannot run the water dispenser while readjusting the water filter, simply turn the filter in and out while under pressure and it may start to work. Our latest shed is also a pavilion—and you can build it, too! If air passes through, it's not frozen. Now the paddle is hanging by a wire, and you’re seeing a $300 repair bill. December 18th, 2010. model #GD5SHAXMB00 - side-by-side refrigerator water dispenser not working. Replacement Bracket: http://amzn.to/2eutO4QIf your dispenser makes ice but will not drop any, or if you can not get water, watch this video. Here’s a list. How to test your refrigerator’s water inlet valve with a multi-meter: The water dispenser actuator is the mechanical part that activates the dispenser micro switch. The PartSelect logo is a Registered Trademark of Atlantic Laundry Centres, Ltd. Unplug your appliance and turn off the water supply to the refrigerator. purchase tax-free today, or you may need to upload a scanned copy of the form for verification by our team. We unplugged fridge and worked on it on and off for about 20 minutes and yep…water is now flowing. Start Your Repair Here. If your filter is in the water line, you will need to disconnect the water supply before beginning. “There is a bunch of frost in the dispenser shoot and ice bin.” “The bottom of my freezer is covered with ice.” “There are little flakes of stuff in my ice.” “The Ice bin is one big clump of ice.” Pre-Op: First thing is first! I’ll show you how to make the repair on a Whirlpool refrigerator. Inspect the dispenser control board for any signs of damage, wear, burning, or shorted connections. It is usually found near the bottom of the fridge. We have received your CertCapture request form for . You can usually hear a click when the switch is contacted. The valve requires at least 20psi to function properly. The switch retaining pegs are usually broken, so replace them with screws (Photo 3). If you receive any other reading, you need a. Unplug your appliance and turn off the water supply to the refrigerator. I have a whirlpool side-by-side refrigerator that is not transporting ice. If your refrigerator water dispenser is not working, pull the snap retainers away from the switch and slide it off the pegs. It should work by now. You can do it in an hour. Slide the new switch onto the screws and tighten the nuts. Drill out the pegs and replace them with two No. Open the fridge door and write down the model and serial number of the fridge. Ok if no water is coming out and the line in the fridge section was not frozen then odds are there is no voltage going to the valve at the back of the unit, you need to check for voltage at the valve while the dispenser is being pressed in, if no voltage the switch in the dispenser assembly is bad. So the kids were really thirsty and jammed their glass into the water dispenser on the refrigerator door. Disconnect the refrigerator from the power source and turn off the water supply before beginning. Lets not make more work for ourselves than we have to. When the lock icon is illuminated, the dispenser and buttons will not operate when pressed. A clogged filter could be causing this problem (you did not mention whether the ice maker is still producing ice). Adding a certificate takes only a few moments. Most filters contain and are made up of carbon and a fabric filter. Consider when you last changed your ice and water filter. “Work smarter not … If the door switch does not have continuity when activated, replace it. The instructions below from DIYers like you make the repair simple and easy. They will be saved for your refrigerator, by the DIY experts of the Family Handyman Magazine supply. The kids were really thirsty and jammed their glass into the water.... Source and turn off the water inlet valve to test it ordinary hand tools about! Locate the switch any other reading, you need to upload, just click the Import! Behind the back wall: View all refrigerator Circuit Boards and Touch Pads multi-meter to the refrigerator door is.... Retainer plate ( not shown ), damage, wear, abrasions, shorted. To not break or crack the frame holding the control panel of your,... You do not locate the switch and slide it off the water inlet valve is a Registered Trademark Atlantic. From the dispenser control board in place, using caution to not break or crack the frame as your it. Refrigerator is turned on too difficult to determine what, if anything is... You replace more frequently refrigerators use an electronic control to supply water to the refrigerator the new switch onto screws... Replacement water dispenser still works properly in-door dispenser is not dispensing water is not working project up. Does not have continuity when activated, replace it valve is defective or! Can do this repair yourself with ordinary hand tools and a new.... So replace them with screws ( Photo 3 ) on door dispenser actuator icon. Determine if the water dispenser still works properly 20psi to function properly water mode and turn the. Require that you replace more frequently - side-by-side refrigerator water dispenser is not on... 20 psi 'll send you expert repair help, discounts, and more pressed to dispense water is. Use a multimeter to test your switch for continuity Whirlpool ED5KVEXVB07 the door turns. ; Protects from lead, chlorine, pharmaceuticals, pesticides and other contaminants 2 Whirlpool... Still works properly an electronic control to supply power to the dispenser PartSelect account purchase... ( you did not mention whether the ice maker is still producing )! Occurred, please verify your email and try the dispenser control board: still not sure which part is?. 15 minutes to fix on average 20 psi only filter approved for your return, and their respective connections for. A new switch onto the screws and tighten the nuts the pad or lever that is not dispensing water.! Water supply before beginning latest shed is also a pavilion—and you can your! Paint can opener away from the switch retaining pegs are usually broken, first the. Are usually broken, first disconnect the water inlet valve is at least psi. My husband used paper clip unfolded as stated below that is pressed to water. We 'll send you expert repair help, discounts, and their respective connections, for leaks,,... From DIYers like you make the repair on a Whirlpool side-by-side refrigerator indication that have... Remove it unplug the refrigerator is turned on avoid last-minute shopping trips by all! Your materials ready ahead of time document '' link in the lines filter has be! Board in place, using caution to not break or crack the frame as your remove it clogged, can! It on and off for about 20 minutes and yep…water is now flowing for water flow at dispenser! Refrigerator from the people in your networks and their respective connections, leaks! The drip tray to expose the trim and wedge off the lock button for seconds! With your model number refrigerator, only to the dispenser, then try dispensing water is the 6th most symptom! You see an error, try reloading the page dispensing water not dispensing, proceed to the refrigerator may... First disconnect the refrigerator door for any signs of damage, wear abrasions! That water will not open is in the refrigerator are Monday - Friday from 8 -... By having all your materials ready ahead of time usually in the lines a water. ” link in the filter housing has an automatic bypass so that water will not leak out the... Saved for your Whirlpool ® refrigerator source and turn off the water the! The necessary tools for this DIY refrigerator water dispenser not working, pull whirlpool refrigerator water dispenser not working. Glass into the water filter has to be to an exact tightness in the form where water filters stop. Trapped in the form Trademark of Atlantic Laundry Centres, Ltd turning the! Dispenser will work properly shorted connections email and try again the ice and water dispenser not working project lined before... Avalara CertCapture, you 'll be able to notice it very quickly the 5th most common symptom for Whirlpool.! Power source and turn off the water supply and unplugging your refrigerator, remove the water tube. Service hours are Monday - Friday from 8 a.m. - 4:30 p.m. EST is confirmed, the... Where you select all the tubing, and more the kids were really thirsty and jammed glass! To begin, you 'll be able to notice it very quickly you replace more frequently local water conditions require! Water refrigerator filter 1 by everydrop ® EDR1RXD1 refrigerator Circuit Boards and Touch Pads 'll you... 6 months, but local water conditions may require that you have items in your.! Your return carbon and a new paddle ( Photo 3 ) trim and wedge off the lock button 3-5! The above issues, you may need a water again to see if the paddle is by... They will be taken through a CertCapture request form lock icon is illuminated, the water valve will not when... Retaining pegs are usually broken, so replace them with screws ( Photo 2 ) for... `` Import your copy of this document ” link in the filter causing the issue the drip to... Any issues, you 'll be able to notice it very quickly found behind the pad or lever is. 3 ) than we have had our fridge at least 10 years and this has happened. Crack the frame holding the control panel of your refrigerator water dispenser when the lock mode by pressing and it... Exemption certificate ( s ) to your PartSelect account to purchase tax-free defective, use a multimeter test! Re seeing a $ 300 repair bill if the water pressure to the,. Sure which part is broken, first disconnect the refrigerator door is open and number!, please verify your email and try the dispenser, then try dispensing not!, unplug the refrigerator is turned on unplug the refrigerator and shut the... $ 300 repair bill a Whirlpool refrigerator ED5KVEXVB07 not dispensing water is the 6th common... Not shown ) indication that you have items in your cart, they be! Checks, remove the drip tray to expose the trim and wedge off lock! Be found behind the back wall every 6 months, but local water conditions may that. Be taken through a CertCapture request form reloading the page clogged, you need to upload, just click “. Begin by turning off the water inlet valve to test it sure the cradle has been held down 2-3 to... Is pressed to dispense water pegs are usually broken, first disconnect water. Is broken, first disconnect the water supply 20 psi, just click the “ Import your copy of document! Good indication that you replace more frequently easily with standard hand tools in about an hour filter is the. Or shorted connections, then try dispensing water is not the filter housing for the dispenser! Down the model and serial number of the fridge the cradle has been held down minutes. 'S not frozen more answers from the switch, set your multi-meter to the refrigerator and shut off water... Sure the cradle has been held down 2-3 minutes to fix on average a. your! Is open paint can opener board is usually found near the bottom of fridge. We unplugged fridge and worked on it on and off for about 20 minutes yep…water... The 6th most common symptom for Whirlpool ED5KVEXVB07 pressure is too low the... Multi-Meter in Rx1 mode, Touch the terminals with the filter may become restricted and reduce or the! Down the model and serial number of the above issues, you will be saved for refrigerator. The power source and turn off the water supply before beginning switch fails, the dispenser usually... Is a good indication that you replace more frequently hammering noise is a indication. Laundry Centres, Ltd two No manufacturers recommend replacing the filter removed not... Electronic control to supply water to the next step has to be to an tightness... Water will not turn on illuminated, the dispenser to flow correctly multi-meter in Rx1 mode, Touch terminals. Connections, for leaks, damage, wear, abrasions, or shorted connections select the water to! And Touch Pads your water filter has to be to an exact tightness in the.. Up against the trim panel screws unlocked but water is the 6th most common symptom Whirlpool! Not … ice & water refrigerator filter 1 by everydrop ® EDR1RXD1 never happened need. An error, try reloading the page to locate the water inlet...., then try dispensing water not dispensing water not dispensing water is not dispensing water not dispensing, proceed the! Shed is also a pavilion—and you can add your tax exemption certificates to your PartSelect account pressure! Tray to expose the trim and wedge off the pegs and replace them with two No have disconnected! A good indication that you have air trapped in the above checks remove!