Q. Upcoming changes for Polyclinic patients: Starting September 14, 2020, The Polyclinic will collaborate with The Everett Clinic—our regional partners in the Optum provider network—on an upgraded Epic medical record system that offers an enhanced MyChart experience to better manage your health. No, for a limited time you will still have access to your existing record for reference, but for the best features and experience, please use the new version of MyChart. No MyChart Account, but need to pay your bill? COVID-19 ALERT: Find Community Testing Sites. If you had COVID-19 testing performed at an HonorHealth facility, view your test results by logging in to MyChart. Become more engaged with your health, message your providers, view test results, appointments, pay your bills, and more! This MyChart site is now READ ONLY and temporarily available for historical information. Over the next few months, you might see overdue reminders for preventive care even if you have already seen your provider for these reasons. MyChart Support Before calling the MyChart Support team, please review our FAQ page. If you have traveled to/from these countries within the past 30 days, or have been in close contact with someone with COVID-19 and have a fever or respiratory illness (fever, cough or shortness of breath), please visit our COVID-19 Information page or call the OSF Nurse Hotline at … A. Medical information from clinic visits will begin to show up in MyChart 48 hours after your visit, if you already have a MyChart account. 2019 Novel Coronavirus (COVID-19) Information If you or a loved one have any COVID symptoms CDC list of symptoms, please contact your regular Provider, schedule a Franciscan Virtual Urgent Care visit or go to one of our Prompt Care or Urgent Care clinics to be screened. YOU CAN NOW MANAGE YOUR HEALTH ONLINE, 24/7 Use a free, convenient and secure tool called MyChart to view and manage your health information online at any time. From the login screen, under the “Sign In” button, you’ll find links to click to help you recover your user name and password. Sign Up. Note that at some point in the future, the old system will be decommissioned and you won’t have MyChart access to historical data before 9/14/20, even if your accounts are linked. MyChart updates: Most appointments are now being done by video. COVID-19 Information To help keep our patients, visitors and staff safe and to help stop the spread of COVID-19, MultiCare has established visitor restrictions … Instead, call your doctor or call 9-1-1 in an emergency. We appreciate your patience and understanding as we learn the improved system. Q. YOU CAN NOW MANAGE YOUR HEALTH ONLINE, 24/7 Use a free, convenient and secure tool called MyChart to view and manage your health information online at any time. Will I need to complete the proxy form again after the upgrade? Additional COVID-19 … Polyclinic patients can contact 206-320-6767 or toll free at … These updates will appear automatically. A. If you want to see this information, please talk with your provider about having it manually added to your MyChart account. COVID-19 Information To help keep our patients, visitors and staff safe and to help stop the spread of COVID-19, MultiCare has established visitor restrictions at … How will I know when new information is available in MyChart? Call for an appointment With MyChart, You can: Send secure messages to your doctor's office Request medication refills View your lab results Access your account statements Make payments and set up payment plans Schedule appointments, and check-in … In accordance with Washington State regulations, proxy access may be granted for children 13 - 17 years old, but the type of information available to the proxy is limited. MinuteClinic patients call 1-866-389-ASAP (2727) Coram patients call 1-800-718-5031, option 3 Go to mychart.nychealthandhospitals.org and click on Sign up online. It’s important to make a plan to care for you while reducing exposure to others. If the adult patient is unable to sign legal documents and does not have either a legal guardian or active medical power of attorney, proxy access cannot be assigned. To maintain our continuity of quality care and support health and well-being during the current COVID-19 physical distancing precautions, JHAH is happy to offer a number of telehealth options. Be sure to enter an email address so you can receive notifications about activity in MyChart. We’re pleased to share several MyChart changes going live on December 12, 2020. SPECIALTIES & SERVICES Q. 2019 Novel Coronavirus (COVID-19) Information If you or a loved one have any COVID symptoms CDC list of symptoms, please contact your regular Provider, schedule a Franciscan Virtual Urgent Care visit or go to one of our Prompt Care or Urgent Care clinics to be screened. You can request access to MyChart in various ways: If you visit a clinic that uses the Swedish Epic electronic health record (i.e. A. Login to MyChart Download the app. The parking entrance is on the east side of … You’ll continue to log in as usual and there is no action you need to take at this time. If the proxy requestor is not the birth or adoptive parent of the child, legal paperwork proving he/she is the legally recognized caregiver for the child is required. Your user name and password will stay the same in most cases. If you are a Polyclinic patient, your proxy authorization will remain in place after the upgrade as long as it hasn’t been terminated for another reason. Q. Want to pay online or need an estimate? If you think you have been exposed to COVID-19 and have respiratory symptoms, please call 360-882-2778 or MyChart your Primary Care Provider before coming into the office or Urgent Care. How do I communicate with my providers or request refills now? A. You can continue to use the existing system to view information related to visits before September 14, 2020, but to send messages to your care team and access information from appointments and other activity that takes place after the September 14 upgrade, you’ll need to use the enhanced version. For adult patients:The forms for proxy activation must be completed, signed, and accompanied by photo identification for both the patient and the person designated as proxy. Coronavirus updates Your health is always our top priority. Read the Travel Advisory. Pay A Bill. A. You’ll need to log into the new location at www.MyHealthChart.com. A. You’ll access your MyChart account from a different web address, so you may need to update your bookmarks or shortcuts (Note: www.MyHealthChart.com is the new location to save in your bookmarks/shortcuts.). We’re taking extra steps to deliver the safest care possible, including screening all patients and team members, wearing appropriate PPE and the using highest level of disinfectant processes throughout our facilities and more. Providers can reply most quickly when your message is concise and to the point. If you are not a Polyclinic patient but have proxy access to someone else’s record, you’ll need to contact the patient’s clinic to be set up for access after the September 14 upgrade. Upcoming changes for Polyclinic patients: Starting September 14, 2020, The Polyclinic will collaborate with The Everett Clinic—our regional partners in the Optum provider network—on an upgraded Epic medical record system that offers an enhanced MyChart experience to better manage your health. What should I do if I forgot my user name or password? Polyclinic patients, click here to bookmark and log into your login page. The process takes just a few minutes to complete. MyChart is a powerful web-based tool that gives you 24/7, secure access to your electronic health record. All messages are written to your medical record and recorded as legal documentation. Sign up to manage your health information online, 24/7. Once you log in, you’ll see a new look. Select “Swedish Medical Center (Historical as of 6-15-19) and Polyclinic (Historical as of 9-14-20)”. Choose from all available appointments, sorted by day, in “direct scheduling.”. We’re focused on keeping you healthy. Now, when you sign up through myeverettclinic.com you can download the MyChart mobile app and get secure, on-the-go access via the iPhone®, iPad© iPod touch® or Android device. Everett Clinic patients can call 425-339-5426. For patients who already have a scheduled appointment for a video visit, please complete the following two steps: Test your computer set-up before your appointment by clicking on Test Computer in the upper right corner of this screen. On the Discover tab; search for “Polyclinic” in the Discover accounts to link field. MyChart helps you better manage your health by allowing you to: You’ll need the one-time Activation Code to activate your account the first time, then you’ll create your own ID and password to sign into your account. Toll-Free: 855-322-6767, Copyright © 2015-2020 by The Polyclinic All Rights Reserved, You’ll also find a link within MyChart to The Polyclinic’s iPayx, Select “The Polyclinic and The Everett Clinic”, Under the Profile menu, select “Link my Accounts”. Enter your activation code and complete the sign-up form to access your MyChart account. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days Download the MyChart app, and search for NYC Health + Hospitals, Gotham Health – Neighborhood Health Centers, Gotham Health – Neighborhood Health Clinics, Institute for Diseases and Disaster Management, Send secure messages to your doctor’s office, Schedule appointments, and check-in online prior to your appointment. We are still migrating information to the upgraded MyChart. Begin your appointment by clicking on the blue Enter Waiting Room button to the right and your provider will join you shortly. All-in-One at The Polyclinic. Click here to pay your bill as a guest, all you need is your Guarantor account (found on your billing statement) and last name. Q. Q. MyChart Support Ask our staff for details or visit mychart.nychealthandhospitals.org to sign up today. Save your “favorite” appointments (type and provider) to skip steps when you schedule your next visit. If you are an adult (18 years and older), you may request another person as proxy for your medical records. It is free and secure. On Dec 5, 2020 and after, SolutionHealth will provide a single portal, MyChart, with access to medical records from Elliot and Southern New Hampshire Health (Foundation Medical Partners and Southern New Hampshire Medical Center) to our patients. MyChart Support Before calling the MyChart Support team, please review our FAQ page. Please visit our website for clinic locations and the most up to date information. During your next office visit a staff member can sign you up for MyChart in the exam room. Once data migration is complete, your Health Reminders should be accurate in the new system. If you do not remember any of this information, or you do not have a valid e-mail address on file, please call our MyChart Help Desk at 206-320-6767 (or 855-322-6767, if long distance). No MyChart Account, but need to pay your bill? When your physician releases medical information into your MyChart account, a message may be included to help you better understand the significance of the information you receive. Our goal is to continue providing care to our patients throughout the current surge in COVID-19 cases throughout our state. Polyclinic patients can call 206-320-6767 or toll free at 855-322-6767. If the information you believe to be in error is related to a visit in your doctor's office, please contact your doctor's office or discuss with him/her at your next clinic visit. Want to access your medical records on the go? Return to Top I’m a Polyclinic patient. Depending on the type of test, it may take several weeks for the result to be posted in MyChart. After opening the MyChart application, look for the banner that says “Switch Organizations.” On some devices, you will need to click the three dots in the upper right corner in order to choose the “Switch Organizations” option. Now, you can: Q. Parking: Free, onsite parking in the garage underneath the building. When you activate your personal MyChart account, you will be asked to provide an email address. Then, select “Link Accounts.” Your records before 9-14-20 may not show up immediately, but should be linked within the next 24 hours. Return to Top Note: Swedish, PacMed, and Kadlec have affiliated with the Providence family of health facilities, along with other great local partners. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyChart help desk to help you regain access to your MyChart account. With MyChart, You can: Send secure messages to your doctor's office Request medication refills View your lab results Access your account statements Make payments and set up payment plans Schedule appointments, and check-in … This update means your providers may need additional time to adjust to the upgraded features and document your details for the next couple of weeks. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days; Paperless Billing Manage your account and make payments online; Manage your appointments To start using MyChart today, you will need a MyChart activation code. Use MyChart for non-urgent issues. 1-844-NYC-4NYC, COVID Hotline Questions about MyChart? These enhancements offer a better MyChart experience and a more complete overall record of your health, all in one place. -----Swedish or PacMed patients, click here to bookmark and log into your login page. Check Testing Wait Times. These changes will offer a more seamless experience for our patients whether you’re using the MyChart website or the MyChart mobile app. From the login screen, under the “Sign In” button, you’ll find links to click to help you recover your user name and password. MyChart support is available Monday‑Friday (8:30am‑5pm) at 866‑517‑5873 . MyChart serves these organizations: If you need assistance with MyChart, please email MyChart.Support@nghs.com or call (770) 219-1963 between the hours of 7am - … For The Polyclinic patients, please contact their MyChart Help Desk at 206-320-6767 (or 855-322-6767, if long distance). If you do not remember any of this information, or you do not have a valid e-mail address on file, please call our MyChart Help Desk at 206-320-6767 (or 855-322-6767, if long distance). Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days What if information is missing from the new MyChart? A. MyChart is for brief information exchange. Care + coverage. How do I connect to the new MyChart using the MyChart App? Call The Polyclinic MyChart Help Desk Q. Bellevue : 1427 116th Ave NE Bellevue, WA 98004: 206-329-1760: Additional Information. A. The Polyclinic providers and clinical staff will have access to the historical system. Can I give others access to my MyChart account OR get access to a loved one's MyChart account for whom I am responsible? Access For Kids/Family. Any tests done prior to setting up your MyChart account may not automatically show up in MyChart. For all urgent medical matters, please contact your doctor’s office, go to an emergency room or call 911; for all medical emergencies, immediately dial 911. Please contact your child's provider's office for more information. For more info, read the FAQ. Login Issues? I Don't Have A Code. Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days Q. After you login, try out our new Quick Links on the right hand side for fast access to some of our most popular features. How do I access my health records from before the upgrade on September 14? HOME. Patients can choose ‘Download My Record’ (under the Health tab) in the old MyChart to keep your own permanent record of that information. Our goal is to ease your way with more information, more ways to customize MyChart to suit your needs, and access to provider notes and scanned documents, among other improvements. MyChart helps you better manage your health by allowing you to view your health summary, communicate with your care team, request prescription refills, access results and request appointments. Q: Why are my Health Reminders showing as overdue? Q. I have proxy access for a family member and use MyChart on their behalf. Learn more about NYC Test & Trace Corps. If some of my health information on MyChart is not correct, what should I do? You can log into the historical MyChart account at www.myonlinechart.org to confirm if a Health Reminder needs action or not. MinuteClinic patients call 1-866-389-ASAP (2727) Coram patients call 1-800-718-5031, option 3 We've made it easier for you to find your favorite features in our improved and simplified interface. Will I lose access to the older version of MyChart after it is upgraded? Medicare Advantage plans accepted at The Polyclinic provide affordable coverage often with additional benefits outside of Original Medicare so that you can prioritize where and how you spend your time and money. How will this affect my care The Polyclinic? Important note about Urgent Issues: Please do NOT use MyChart for urgent medical issues. In order to give you access to the best healthcare, we moved to a better MyChart and are bringing your health information into one place. Will my provider contact me through MyChart? Please keep your messages focused and health related. COVID-19 Vaccine Info. You can still log into it to view prior information for a limited time. If you have your Activation Code and are ready to sign up, click here. Communicate with your doctor Get answers to your medical questions from the comfort of your own home. CREATE AN ACCOUNT Looking for COVID results for a minor?. During the transition, some information may not be immediately available in the upgraded MyChart, but we will continue to add more information (such as your test results and messages) in the next couple months. Questions about sign-in or access? MyChart is also available as a free mobile app for iPhone and Android users from the Apple Store or Google Play. When will I see information in MyChart? The Polyclinic is continuing to provide you and your family with the care you need. Please visit our website for clinic locations and the most up to date information. Q. On September 14, The Polyclinic partnered with The Everett Clinic to upgrade our Epic electronic medical record and MyChart online patient portal. Q. Allow up to three business days for a reply. Get Price Estimate. Q. Everett Clinic patients can call 425-339-5426. We’re taking extra steps to deliver the safest care possible, including screening all patients and team members, wearing appropriate PPE and the using highest level of disinfectant processes throughout our facilities and more. MyChart support is available Monday‑Friday (8:30am‑5pm) at 866‑517‑5873 . Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days; Paperless Billing Manage your account and make payments online; Manage your appointments The care we provide - both in-person and through video visits - helps keep you healthier. The Everett Clinic patients can also call a MyChart Specialist at 425-258-3904. Coronavirus updates Your health is always our top priority. CREATE AN ACCOUNT Looking for COVID results for a minor?. Enter the password that accompanies your username. A. Q. MyChart Login. For pediatric patients: The forms for proxy activation must be completed, signed, and accompanied by photo identification. Click here to pay your bill as a guest, all you need is your Guarantor account (found on your billing statement) and last name. If you have sent your physician a message through MyChart, your healthcare team may reply with a message sent to you through your MyChart account. If you do not remember any of this information, or you do not have a valid e-mail address on file, please call our MyChart Help line at (833) 395-2035, and we will help you regain access to your MyChart account. Your MyChart information comes directly from your Epic electronic health record. The Polyclinic upgraded its Epic electronic health record system, which providers use to enter, store and share information related to your medical history and ongoing care. As new medical information becomes available in your MyChart account, a notification will be sent to your email address directing you to log into your secure MyChart account for viewing. What do I need to do to use the upgraded MyChart? If you do not remember any of this information, or you do not have a valid e-mail address on file, please call our MyChart Help line Monday through Friday, 8 am to 4:30 pm to help you regain access to your MyChart account: - Local: (206) 320-4278 - Long distance: (877) 240-4474 Polyclinic Patients: - … Local: 206-320-6767 MyChart serves these organizations: If you need assistance with MyChart, please email MyChart.Support@nghs.com or call (770) 219-1963 between the hours of 7am - … If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyChart help desk to help you regain access to your MyChart account. You will find the code on your after-visit summary. The proxy must provide proof of guardianship or medical power of attorney. Pay As Guest Please do not use MyChart for medical emergencies. And, you can request your medical records at any time at www.polyclinic.com/medicalrecords. Welcome to the new MyChart! If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. 1-212-COVID19. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact Customer Support at 1-833-395-2035 to help you regain access to your MyChart account. Questions about MyChart? MyChart is a powerful web-based tool that gives Polyclinic patients 24/7, secure access to their electronic health record. Log in to MyChart to make a new primary care appointment. Welcome to The Polyclinic Online Statements and Bill Pay This site provides you with tools to make the billing process more manageable and user-friendly. 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