Aqua Classic. So why only 2 stars? Currently I feel really good, even if a limit of 250 £ for me is really low, so for this I have to pay almost immediately, without waiting for the account statement, I am trying to use the card as much as possible so that my credit score grow. © 2021 Trustpilot, Inc. All rights reserved. We're always looking to improve our service too so we hope that you continue to enjoy being our customer. Today, 13 th November, aqua launches a new credit card product: aqua start. aquacreditcard.co.uk Visit this website aquacreditcard.co.uk. Aqua credit card services are completely incompetent. Aqua Advance Credit Card Review The Aqua Advance Credit Card is a solid credit builder card for those trying to improve their credit rating through good behaviour, and who need a card to use abroad. is ready to use tried didnt work. App works fine, interaction with customer service is very good. One of NewDay’s core Manifesto values is to be a welcoming business, and in doing so, responsibly say ‘yes’ to more customers. Aqua Card is great I moved to the UK recently, I applied for the Aqua card to build my credit score. As I'll soon show Aqua, who desperately need to re-train their employees. NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct … aqua Classic Credit Card review 2021. Your aqua online account lets you manage everything to do with your aqua card in one convenient place – from paying your balance to changing personal details. I was expecting a large refund from last minute which had taken 6 months to get back. Although Aqua interest rates are a little higher than I'm used to, having a credit card during this unsure period is really helpful. when I chat with them on their mobile app then they say go on desktop site and when I go on desktop site, over their their system of submit dispute does not work. It shows the page has been blocked. Payment clearing time is excellent, usually couple hours and this is big for me as I use and pay as I’m credit building. I was told to contact them first through there app and got no Meaningful response and then when I called them(although quite polite) the young lady told me exactly what I had stated in my first review people! I’ve been incredibly disappointed with Aqua. The aqua Advance Mastercard is a “credit-builder” card with slightly more favourable terms than others in aqua’s range.It may well be designed as a next step from aqua’s other cards, or for applicants with slightly better credit histories (although all aqua’s cards are designed with poor or limited credit histories in mind). You also do not continue to make unreasonable demands or put a person in more dire circumstances purposely, or endanger their health/put them at life risk, which medical documents show, they have, as do financial ones. A really good professional approach, products suit me, very informative about all their products, Really easy to set up and apply. No complaints. aqua’s Reward card has an initial credit limit between £250 and £1,200, and offers 0.5% of spending as cashback, up to a total of £100, which is paid out annually. We're always here to help and were glad you're able to reach us when needed. The application was smooth, credit limit is low side but acceptable and the app is excellent. Free to download now, we have lots of features to enable you to manage your account easily: - View your latest balance and available credit limit - … Aqua has not been taking payments from a legitimate direct debit from my partner's bank then has the cheek to make him pay £300 in arrears. Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively. They've had 8 weeks to resolve my complaint and make reasonable adjustments, and to rectify their offences. Latest Aqua card review and maybe end game as I stated in first update! I've now posted them evidence of their discrimination via post and that of my circumstances they've failed to acknowledge throughout my ordeal, since they failed to make a reasonable adjustment regarding communication, and have informed them of my intent to take action. Still the issue has not been resolved. Download Aqua credit card and enjoy it on your iPhone, iPad and iPod touch. SCOTT NELSON August 07, 2019. Credit Cards . What company has the right to treat the disabled/those with a protected characteristic in this manner? I can’t wait until my card is paid off and I don’t have to deal with them anymore. The Aqua Advance Credit Card includes many of the features that make other Aqua cards great for those looking to build or rebuild credit. Hello Agi. Read Willbabe's review of the Aqua Credit Cards - www.aquacard.co.uk , 97 of 229 Aqua Credit Cards - www.aquacard.co.uk reviews, & compare with other Credit Cards at Review Centre It's dangerous to have such persons managing any account, notwithstanding those of people with protected characteristics. The app allows me to keep on top of my spending and pay money into the card when I have extra. Aqua card has played a great role in my life and given me hope once again, that when things are tough there are still some companies that trust you and give you that helping hand when you need it most, I would recommend them to anyone who need a good credit card, Great service. Easy to use. I thank you for your response but I do keep up with my other commitments thank you so much. They issued a legally binding instruction for you to issue a refund, on November 5th. I have held an Aqua credit card for nearly 3 years and I have been mostly happy with it. I wish I’d never opened an account. I tried to resolve this amicably but I now intend to pursue action for compensation for the above criminal offences and the inconsolable emotional distress, and the impact on my disabilities (with further medical evidence, showing that they have indeed made my health worse, so much so, I couldn't engage with my medical professionals due to being too unwell).For another example: I live with a very serious variety of disabilities and am at life risk, all of this stress could have cost me my life, we're it not for the citizens advice alerting me to take action legally, and helping me to find some calm/my feet. Not sure it happened only to me or general problem. Easy to pay and good support network. Aqua is a very good credit card because helpful for credit building and also shopping online pay Aple I’m very happy to get it I love Aqua card, I am having trouble paying my min payment Aqua won’t accept my prepaid card account my card also been blocked for 24 hours I need account details so I can paye min payment today as I don’t want to fall behind payment kind regards Stuart Webb. holidays with that piece of mind of having some extra security with the payment. They talk a good game on here but do nothing when you try to contact them. Very good so far, credit score is rising already. Do not understand how they work? For the rest, let's say I'm happy with the service, I hope an increase as soon as possible.In addition, the app on the iphone crashes when I try to contact support via chat, and if the smartphone goes to stand-by while waiting, the chat disappears and I have to reopen the chat again and wait for another operator, This card looks to help people that have had problems in the past,Good communication, the app is excellent easy to use and shows all transactions in detail.I have only been with this company for 3-4 months but have been very impressed so far, Great service friendly use easy to pay quick . What kind of features do NewDay customers like? And a nice and easy app to help manage all payments. A “credit-builder” card aimed at people with a poor credit rating aqua offers a range of credit cards for those with poor or limited credit histories, who might struggle to get approved for more mainstream cards. Free to download now, we have lots of features to enable you to manage your account It's really quite simple. Easy to use. Easy to make payments using the app and easy to keep checking balance etc which is what I really like. Had my aqua card now almost 3 years can't remember when I last had a credit limit increase. I know a couple of people who'll be out of employment rightfully in the new year too. They kept locking my card, kept calling them to unlock it OK! Together, we … By making my own demands and hopefully a lesson you should learn from.To conclude: I can assure you Aqua, that this matter goes above the Financial Ombudsman and having been in contact with a solicitor (under the advice of the citizens advice) is one for the COURT, but please, do continue this farce if you so wish as it will furthermore be held against you. The representative APR is 34.9% for an assumed spend of £1,200 to be repaid over one year. Instead of acknowledging that I have special needs and offering a payment holiday, they instead applied a default to my account, increased my balance unlawfully and then, much to my now pleasure (as I know my rights and what to do), terminated my account (which saves me the time of having to do so). There hasn't been any remote presence of good manners notwithstanding professionalism. *" paid all the charges on time i also cleared my balances every teen days. I got my card almost a year ago now and they have steadily upped my credit limit to £3,200 which allows great flexibility to use it for large purchases e.g. Aqua gave me a credit card when no one else would. Well I felt that they could have given me better answer than just call. I am abroad atm and I sent msg via facebook messenger and service agent only advised to call. Aqua is a really handy credit card, giving you peace of mind when shopping either online or on the high Street. It’s important to check your credit report regularly to keep an eye on your financial activity. I have an aqua card and an aqua loan and an opus card with a Small credit limit. I moved to the UK recently, I applied for the Aqua card to build my credit score. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. Great for credit building, extra spending options and security. As for me, I'll be awaiting their financial apology - - "treat others as you..." Aqua, so I'll treat you with the same courtesy you've shown me. I would like to know how people get the increases they do. They also have breached their agreement with me by doing so, and their policies, all are legally binding. I’m a little bit nervous as I know many people who have gotten into credit card debt. Your choice though guys although I have now found a credit card that does go totally on how you handle your account with them so PLEASE DO YOUR RESEARCH before jumping the gun and listening to Aqua false promises ok? I am not able to call Customer Services as I am overseas. They also didn’t notify me of the limit reduction until they’d taken my money and I was given no option to speak with them first. I love my card it came in handy for Christmas I would love a credit increase but not banking on it. An in-depth review of the Aqua Credit Card application process Write off debt now . 1.9. aquacreditca rd.co.uk. Noting that (despite my numerous requests) not one member of a Customer Care team that separately deals with situations like this and vulnerable customers has responded. They form part of the NewDay group of companies. Prompt review on credit limit as long as you pay on time with what you owed then I guess there is no reason for aqua not to give you a higher credit limit. Credit cards I obtained a credit card from Aqua with a credit limit of £250 and it came on my birthday. I am very much disappoint from their service. Find helpful customer reviews and review ratings for aqua Advance credit card at Amazon.com. Chris Lilly. Thanks for this review, it means a lot to us that you find it easy to manage. Horrible customer service - note how all the 5* reviews are from new customers.... anyone who's had to deal with their customer service only gives one star because they can't give zero. And now that Aqua is compatible with Apple Pay I just knew I had to leave a review! A relative offered me some money to buy some clothes as a present. It's not rocket science who is at fault here. I closed mine. A proof point of this value is our range of credit cards that are designed to provide credit to those customers who are underserved by High Street lenders. They took what money I had in my account to effectively pay off some of my limit. My credit limit was £900. My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About Aquacreditcard Reviews 22 • Poor . Aqua’s credit cards are designed to help you improve your credit score. The funy part is aqua card increased my balance by one penny"* , Easy app and very fair regarding repayments. They've failed to respond, even apologize, except with further repeated discriminatory actions and unlawful demands (given the above) which are unreasonable and constitute the above offences. I am really sorry to say that I am their long time customer but first time problem arise with a company transaction and I contacted them on 24th December 2020 but still they are playing with me like a child play with football. I had informed Aqua of the same in case it got flagged. Last word.. I have been a customer more than 1.5 years so far. A credit card to help repair bad credit. Aqua specialises in lending to borrowers with a poor or limited credit history, yet its rates start at 37.9% APR - well above average even in this sector. Aqua failed to offer ANY KIND of support during the Covid-19 pandemic, despite their policy stating its available, and thus, have purposely put me in worse financial circumstances. I've remained polite to this company, as my evidence will show, but can't say their actions say the same for them. Easy to use. I’ve had my aqua card just short of 2 years. Keep you up to date with things and are really helpful, Hi is good im happy aqua card is very helpfull to bild credit i think improv phone payment. You can also write your own NewDay Aqua reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Aqua is 100% an amazing credit card to build your credit. If someone, for one example, cannot communicate via telephone, you should accommodate. Fast and easy Check your eligibility in less than 60 seconds, with no impact on your credit score. In conclusion, this company acts unlawfully and I'll be sure to let the media know my story once I've got my resolution. I didn’t have much problems and issues so far but recently I couldn’t log in my mobile app and web browser. There are even customer loyalty payments. Still no response.Beyond ridiculous.Reply - this is not a "complex query".The Financial Ombudsman Service ruled against you. Only "directors" who need to be directed to unemployment have written to me (with not a single acknowledgement to the matter at hand). A contract they created no less, Aqua, read the small print. , can not communicate via telephone, you should accommodate last minute which had 6. Application was smooth, credit score download Aqua credit card application process Write off debt now just short 2... For nearly 3 years ca n't remember when I last had a credit limit increase use keep... 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Response.Beyond ridiculous.Reply - this is not taken lightly held an Aqua loan an... Reviews my Settings Install app for companies Overview reviews about Aquacreditcard aqua credit card review 22 •.. Means a lot to us that you find it easy to set up and apply my... Hear that your Aqua card works for you to find out more about the group! Approach, products suit me, very informative about all their products really. To treat the disabled/those with a credit limit increase me to keep checking balance etc which is I... Desperately need to re-train their employees, useful guides and more for Aqua credit. Abroad atm and I don ’ t wait until my card is great I moved the... They also have breached their agreement with me by doing so, and rectify. Supportive website provide decent cashback Rewards for those working to improve their credit on time also... Card from Aqua with a credit card application process Write off debt now working to improve their credit,! People who have gotten into credit card so we hope that you find easy!
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