7.10 In event there exists a conflict of total cart size for free shipping entitlement, the value on our Platform shall prevail. Return Policy. Self Return At A Dropoff Point With A Return Label. Missed Delivery. Did you find it helpful? Please askour customer service to make sure you send the package to the right address. Creating an Account. You can drop off the package at any SingPost counter or POPStation, island-wide! I do offer free shipping and my return policy for buyer's remorse is that I don't refund the original shipping costs or any non-refundable eBay and Paypal fees. The chart below shows Brand Tier for Home & Living. Learn more about International Handling Fees. Ensure that refund details given are correct and complete. A Php100 shipping fee discount will apply if your order sums above the threshold for Sold by ZALORA-Local and a Php 150 shipping discount for Sold by ZALORA-Overseas. Order Tracking 2. No-Delivery Zones. ZALORA offers free and easy returns within 30 days after delivery – no questions asked! If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. In thousands of sales and shipments, I have only had 2 remorse returns. If you don't specify a refund method or forgot to input your bank account details via our Online Returns and Exchange Module, we pay you back via Wallet Credit by default. within 30 days after receiving your order. Luar Jakarta 2 - 6 hari kerja Please take note that not all items sold by ZALORA qualify for Express Shipping. To return anything ordered from our site, simply print a return request form and follow the instructions on the form. The E-Gift Cards are valid for 1-year from the date of purchase. What Is Cashback? For orders with less than 40 SGD of products including taxes, a flat 4.90 SGD shipping fee will be applied to the order. See all 8 articles. Free shipping Enjoy free, 3- to 5-day ground shipping on everything at Dell.com with no minimum purchase. Delivery Times; ZALORA NOW; Express Delivery; Shipping Fee Policy; Number of Packages in Delivery; No-Delivery Zones; International Delivery; Order In Time For Christmas! 170 KSH instead of 163.33 KSH). Shipping Fees Policy. For areas classified as Out of Town, it will follow the same shipping fees stated above. GrabPay. - Unlimited Next Day Absolutely zero express shipping fees No minimum spend needed Full rebate on your subscription fee Exclusive benefits from ZALORA & our partners Non-Exchangeable and Non-Refundable Items and Brands, Banco De Oro (BDO) Savings/ Checking Account, Bank of the Philippine Islands Savings/ Checking Account, Development Bank of the Philippines (DBP). Wed, 9 Dec, 2020 at 9:23 AM. Yes No. Help us improve this article with your feedback. Free Shipping ZALORA is proud to provide FREE SHIPPING on orders above HK$299 (after discounts and vouchers have been applied). Special Delivery Request. If there is a problem with the order, e-mail us at mary@feelingirldress.com within 7 business days of the receipt to let us know of your return or exchange. I have attempted to return a purchase from amazon before and saw the message and decided to just sell it myself instead of paying a hugely increased shipping fee to amazon than what I could mail to another buyer myself. A Return/Refund policy lets customers know: If you offer refunds and/or exchanges, If you accept returns from customers, What a customer must do to initiate a return, Which party pays for return shipping, and; Any other important information related to a return and refund Refund Ongkos Kirim ZALORA Indonesia ® | Form Pengembalian Ongkos Kirim ke Warehouse ZALORA Estimasti 1 - 3 hari kerja. Beauty product, earrings, under garment/swimwear will be non returnable. Maksimal Rp 15.000 (Jawa & Bali) dan maksimal Rp. Luggage Warranty. If your order from Sold by ZALORA-Local is below the threshold of Php1,695, a Php149 shipping fee will apply. Free delivery available* Our Sustainability Journey. Did you find it helpful? Learn more about International Handling Fees. Delivery Requests 1. If you have made your purchase as a guest: request a return by clicking on the link included in any of the emails we've sent you regarding your order. Are there additional fees for items shipped from overseas? Don’t sweat it! Notes Custom-order or personalised items do not have a right to 14 days refund.If the return is caused by the consumer, consumer should be responsible for the shipping fee. Order In Time For Christmas! How can I cancel my return/exchange request? Contact Zalora customer service. We're very sorry that you received a wrong or defective item and would like to make it up to you! Days Free Returns. Articles in this section. Requests for item exchange using the traditional method will be subject to availability. Product Authenticity - Is ZALORA Legit? Express Shipping. - Enjoy the flexibility of our 30-day free returns policy! The Zalora E-Gift Cards are non-refundable in any scenario. Order In Time For Christmas! Number of Packages in Delivery. (If you purchased the book, you need not return it.) Don’t think your order is right for you? How To Return Your Items (Exchange Or Refund) Shipping Fee Waiver Policy. ... Related Articles. Just in the United States, Statista estimates return deliveries will cost businesses $550 billion by 2020—a 75.2% increase from four years earlier. Maksimal Rp 15.000 (Jawa & Bali) dan maksimal Rp. the express shipping fee will be added to the normal shipping fee. The shipping cost for the returned item will be deducted from the refund or store credit. But good news! Luggage Warranty. Your Zalora Wallet will be updated with the amount. You can drop off the package at any SingPost counter or POPStation, island-wide! A handling fee is an amount charged to customers on top of the order subtotal and shipping fees. How to Order 4. However, this minimum spend is only applicable after discounts and vouchers have been applied. Exchange & Refund/Return 5. Return Policy. SG-Payments. To avail of delivery fee discount or free delivery for your mixed basket, check that items sold by ZALORA- Local and items sold by ZALORA- Overseas should both reach their respective thresholds. Notes Custom-order or personalised items do not have a right to 14 days refund.If the return is caused by the consumer, consumer should be responsible for the shipping fee. What are the Non-Exchangeable & Non-Refundable Items & Brands? Mention online shopping and ZALORA comes to mind. Don’t sweat it! - For more details, please see our FAQs here! Refunds are typically issued via your preferred refund method (cash on delivery via bank transfer, credit card/paypal via reversal, gcash via gcash account) as indicated on our online Returns and Exchanges form. Free delivery above $50* Our Sustainability Journey. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. How do I use the Online Exchange & Refund/Return Feature? Express Delivery. For Desktop Users. Did you find it helpful? You can avail of free shipping if the sum is above the threshold per seller (local and overseas) or essentials. Delivery & Shipping Fees 8. Shipping Fee Waiver Policy. Certain items in your order may be considered Hazardous Materials (HAZMAT). Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund. Return Shipping Policy (Rentals): When you rent non-digital items through the Service, you must return those items to our third-party partner (as indicated on the shipping label) by the end of your rental period. non-exchangeable and non-refundable items and brands. Negative: “If you’ve opened the bottle, you can’t return it for a refund, and if you do return an item, we do not refund your shipping fee. If you opt for a refund via your original payment method, the refund value will be apportioned according to the amount paid via Wallet Credit and your original payment method. 365-day return policy, over 1000 brands, 24/7 friendly Customer Service. Shipping Fee Waiver Policy. Let us know as soon as possible by contacting our friendly customer service here. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … DBS Points / POSB Daily$ Redemption. What is ZALORA NOW? Shipping fees for third-party sellers are a little trickier since they are charged on a per seller basis. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … - Should you have any questions regarding this product, please feel free to check out our FAQs or get in touch with our friendly Customer Service team Simply pack the item, with its original packaging and tags, into the ZALORA delivery package. Shipping Fees Policy. ZALORA offers free and easy returns within 30 days after delivery – no questions asked! Order In Time For Christmas! How can I exchange & return/refund my item? Simply place the item(s) in their original product packaging and file your return or exchange online here . ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. 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