@maria na recieve mo talaga ung refund mo mam? They can't replace it kasi tapos na daw yung promo so I just asked for a refund. paano pag guest, ano dapat gawin pag ma return? wala naman hiningi yung lazada ng details like kung anong size ang gusto kong ipa-replace when I was filling out the return form. MAM MARIA SAAN PO NILA INEMAIL UNG DETAILS ABOUT MY REFUND THIS JUNE11 LANG. Check the replacement details, baka pwede pang palitan nung seller kung san mo binili but if you contact Lazada, they may just link you to other sellers offering the same item and offer a voucher refund tulad ng ginawa nila sa kin dati. How do I hand over my parcels to 3PLs? Kindly fill out the form and bring the form together with the package to any LBC or 2Go branch. Pno po mlalaman if na approved ung return ko n item at gno ktgal po mkukuha ang pera please help po tnx.. Ung sakin po umorder po ako ng tablet cherry mobile fusion bol (black) narecieve ko po kahapon lng june 29 then pag dting skin white ang dmating then ang dami nya gasgas halatang second hand. the one stated in their website 795-8900 is always inaccesible? ung contact number masyado kc magastos. Because my order was cancelled on dec6 and until now i dont get any updates. Take it to LBC and they will return it for Lazada without any charge. That is amazing that you got it refunded. Yung email address na ginamit mo to order the item. You just add the additional amount needed. Actually, mabagal din ang refund process. Parents appreciate this playset as it helps in the growing years of children. They will ship it to Lazada for free. do they send you an e-mail acknowledging the receipt of the item and asks you what item would you wish to have it replaced with? So the voucher used for the flash drive is converted back into a voucher again. parang tapon na lang yung pera. I've looked in the nearest mall but they were out of stock, so I've tried to look at Lazada the online shopping in the Philippines. Saan po makukuha yung customer identification number para sa pagprocess ng return of order? Home Jump to the comments section When LAZADA sent a message to me that the return had been received, they would give me credit for only one item even after I told them I didn't receive the second item. I sent back the item on Feb. 1, 2014 via LBC. Thanks for the info. Yes, they replace items naman pero maghihintay ka lang. Try nyo po magsend ng email. I read at their site that there was supposed to be one inside the package but there was none included in mine.Thank you very much :). Sadly, nagiging trial and error na ang shopping via Lazada. http://www.lazada.com.ph/helpcenter/returns-refunds/, Ibinalik ko n nga po thru lbc. Fill up the form then it will show you the return form, print it. what if hindi kasya ung shoes na inorder ? Same din ang updates, via email and text. Go to recent orders and click return this item. One month old cp sa kamay ko for repair agad dahil no service warranty ang item na nakuha ko saknila haaay nadala na tuloy ako kumuha sa lazada. This post is not a sponsored blog, I'm writing this because I'm so glad and amazed how fast and hassle free Lazada refunded the item that I bought. The voucher code will also be sent via email upon confirmation that the item has been returned. I've checked and read thoroughly their website regarding the return and refund policy. So, thread carefully and make a sound decision before taking the plunge. You will return the item via LBC and wait for updates. Updated (May 16): Checkout my comprehensive review about Pineng PN-999 Powerbank. You need to send the item via LBC (their sister company supposedly) instead of giving it back to the delivery guy who delivered the item in the first place even if he was still there when we discovered that the item shipped is wrong. 6 days na. Kaso ang problema kahit yung bluetooth controller lang yung sira kelangan ko ibalik pati ung VR Goggles. It's been more than 3 months already. Bigla ni refund daw. LBC branches Nationwide. Yung sa kin, COD so the return is via a voucher lang which can only be used sa Lazada din. You can then print the form or simply write the return number on a piece of paper. Sa returns/refunds po ba ito? ask ko lang sang email ako pwde magtanung about sa refund. As Im filling up the application I accidentally pressed send without setting the refund method so lazada says default return method has not been set so the refund has been done via lazada wallet. Nag dsuli ako ng item diba s lazada kasi iba ang kaman ng box.. Tapos ngayin ng ibalik ko wala n daw stick.so ask nila ako kng pode ibng unit n lng ng cp or refund... Ssbko wl ako net as if the miment.paano un dko na makkita un unit paanobkng i chek ko muna send nila skn. :) Hindi po cash. Walang ksama nung dneliver eh.I bought an item from lazada (by planet sports inc.) Mali ung size. Sadly, they may not even send an update. Glad you had a smooth experience with both. In fact, the only complex (or tedious) part is packaging the 8Bitdo Xtander properly for the return. So it means na kahit cancelled na, hindi pa rin 100% sure na cancelled? Baka biglang na-out of stock yung binili ko pero in stock naman sa Lazada. Ginamit ko rin sa Lazada. Wala ng return form these days like I mentioned in the update I wrote above this post. I return my order po sa lazada kasi nkalagay dun set of 4 items pero ang dumtng lng saken isa..so bnalik ko sya sa lbc..lbc didnt give me acknowledgement receipt is it ok? Mam at sir pwede po ba mag tanong? Lazada Returns, Replacement, and Refund Process The return processis a hassle. Then hassle Lazada for a week or two until they refund/replace the item. Kung alam ko lang sa mga physical store nalang ako bumili kesa yung ganto na naka tipid nga ako ng konti katakot takot na hassle naman aabutin ko. via email pagtingin ko sa email notification ko sa lazada apps wala nmn clang message .. @maria san nyo po nakita ung remittance no. Hope you will do something. Walang receipt. Find them on Facebook or anywhere online. Tawag ka sa hotline ng Lazada. One day, I found out that I need a USB sound card for the online job that I'm applying. Make sure you have the online return label indicated. http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans, helo mam maria. Kung wala, ask LBC. I, personally, have purchased numerous items since 2014. Complain and post a review. Sa kanila mo directly i-followup. ( maam hindi po kc nag riring yang # nila may alam pa po ba kaung ibang pwd makontakan..? I'll def check it out. Salamat po. wala ring return form na madl ano po gagawin ko? Minsan may complimentary pa for the convenience. May update naman sa status of your returned item via email usually so baka pwede mong i-mention dun about the incorrect size. I Bought a pair of shoes and I was wondering that there is no return form in inside of the package. Inventory Management Improve your bottom-line and customer service. What is the Order Management Page Revamp? Nung binalik ko sinasabi ngayon ng lazada na kailangan niya Yung 2 items. Matagal na ako bumibili sa lazada wala naman problema. J Jay Ann De Guzman. Hindi na nababantayan ng site ang lahat ng sellers nila. Hi Ask ko lang po kung okay lang po ba magkaiba ung Name ko sa Lazada tsaka real name ko mag return item po kc ako defective item ang balak ko po refund money ano po ilalagay ko sa Customer Name at Customer Identification baka kc magka problem sa LBC pag ni REMIT ko gawa ng magkaiba name ko sa lazada at real name or valid ID ko pa reply naman po asap please. 76 out of 231 found this helpful. :(. hello. So nabayaran accidentally. Pwede ring nagkamali sila. You need to pack the item in its original packaging, all of the item should be in the package. Kung wala, contact Lazada. mam debbie mag ask lang gaano po katagal ang refund? I received my package I ordered from lazada but the item is not what I have ordered so immediately apply for a refund. kasi i just returned my item to lazada today (shoes, masyado malaki ang size) so i asked for a replacement. For exampleVoucher amount balance = 2000Ordered another ite = 3000May sobra na 1000then yang sobra bayaran ko nalang via codPwede ba yan?Salamat sa naka intindi sa tanong ko. nagtext saki sabi nabigay nadaw po nila di ko nman po makita. I have no idea kung gaano katagal ang replacement process. Si delivery guy, hiningi pa rin bayad (COD) at sinabi na sundan ko na lang return policy. Send, collect and return parcels easily at Collectco points near you. Sira pa yata ksi dko mabuksan.at gasgas pa tlg sa likod at harap. Hello po tanong ko lang poJust in case masagot poI have an order tapos nireturn ko na poAnd just now so nakarating na sa warehouse nila for checking and also na approve na rin siya nakaresiv na rin ako sa email ko ng confirmation na 2 business working days tapos mag email sila ulit take note po na store credit ang pinili kong refund.. An tanong ko po kung sakali na bigyan ako ng voucher code to buy another item like ang amount ng item na nireturn ko kasi is 2000 pesos sabihin nalang natin. Yung pinaka-recent, ngayong November lang. ?Medyo malaking amount din kasi binigay ko thru COD. I don't think na kasama yan sa items na accepted return/replacement. hi miss maria what should i put in the customer identification? Mabilis. Best Customer Care! Contact Lazada kung wala. Select 2GO branches - Currently Unavailable. See http://www.lazada.com.ph/helpcenter/contact-us/#answer-faq-contactus-ans, Hi maam bumili aq ng watch sa lazada kanina lng dumating ung order ko ang sad to say sira ung lock so pano ko sya magagamit.. My bayad po ba pag binalik ko sa lbc pano po una kong gagawin change item na lng sana, Sorry to hear that. The only hassle of online shopping is return and refund. http://www.lazada.com.ph/contact/. Home; For You & Me. Fast DELIVERY | Cash on Delivery ? You should contact Lazada about cancelling the duplicate orders. Source: http://www.pinoyexchange.com/forums/showthread.php?t=600369&p=75240618&viewfull=1#post75240618. Can you check the page where you purchased it? Is this article helpful for you? Maria ilang araw ka naghintay s refund mo? I was constantly tracking the parcel via LBC online tracker. can it be replaced ? Hindi mabilis. After 2 days, a customer … Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Akosi Dogie Recommended for you. Nakkaawa custoner na nagtitwala sknila... Sabi ng lazada iapgawa ko nalang daw s mga reoair center na malapit sa lugar namin. This is super used for four people that can buy online on the Philippines and in general and other countries too. See link in comment above. Pinaplano ko po iparefund yung item na narecieve ko na. Old stock ata kaya anlaki ng sale discount. May option naman to cancel. The application process to become a seller is very rigid (kasi nakita ko requirements dati) but once you're in, I get the site becomes lax for quality control. Where can I track the status of my order? Malaking pera yung 50k. Extra hassle talaga sa mga buyer yun, sa pagreturn pa lang nang item hassle na at matagal pa ang proseso. All in all, I didn’t expect the return process to be so straight-forward. I said nevermind, pa refund na lang. Mga ilang beses na rin nangyari sa kin yan. Nag order ako ng couple watch pero nung dumating saken ung item isa lang. I ordered 2 items in lazada(COD)december 12,2016..i only received 1 tracking number and 1 notification email tagged as out for delivery..when the parcel was delivered yesterday afternoon(dec.15)..i paid the courier(lbc) the full amount of what i ordered, thinking it was 2 items..but when i opened the parcel..it was only 1 item(unic uc28).i thought maybe that the other item(unic uc40) was shipped separately,but there was no email notification and tracking number for the other item,also i paid the full amount already ...my bad..i didnt check it before paying..i could have opt not to received it.i emailed lazada yesterday,but all i get was automated replies..i try to contact customer support to no avail..return items option is also useless because whats to return if you dont have the item...need help here..thanks.. My refund took only four days.Received the (defective and has signs of usage) item last dec 9.Returned the item on dec 10.Lazada contacted me dec 12 to tell me that my refund is approved.Then they emailed me dec 14 that i can claim my refund sa lbc.Still hassle though. Ibang brand/item from the same seller. There is no return form with the items. Contact the Lazada store kung san mo binili. Sakit sa ulo inabot ko sa pag order ko ng item sa Lazada. Baka kasi nakalagay na NO REPLACEMENT, although bawal yun sa DTI. I'm sorry for those who had experienced something worse. Once … Not sure but it looks like it refers to the courier, SCS (locally LBC Express). Since I met the required coverage of return policy, I followed the steps indicated on their website to initiate a return and that was: Packed item {I packed same as I've got it, in bubble wrap (good thing I didn't throw the wrapper)} attached the sales invoice from the seller, airway bill given when they delivered the item, filled up & printed return form. pede ko bang ireplace ung item na nabili ko kahit ndi naman defective.. If you return the item and ask for a refund, same amount nga pero depende sa payment method. Sayang un pera ko anak ng puta. Hnd man lng muna ichek ng lazada kung super stock n item na ipinapasok sknila. Diba kaoag s mall ka bumili ine week replacement one yeat service warranty... Ibig sabihin stock ang bnbenta sa lazada. Good customer service. It all started after ordering an item that ended up as out of stock from the authorized seller whom I purchased it from. However to my dismay, It was not working still and so I just bought a new headset in the mall because I badly needed to work the old headset that I have as the deadline for the application is coming. Warranty is dependent on the seller. I was amazed and overwhelmed on how fast, detailed, and accurate the processing was. That's really sad. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Lazada, sourced from millions of other customers that come here to GetHuman each month. Thanks and keep up the good work Lazada! (02) 795 8900http://www.lazada.com.ph/contact/http://www.lazada.com.ph/helpcenter/contact-us/#answer-faq-contactus-ans. Always check the supplier's star rating. There's nothing as good as effortless shoppings and returns if need be. Ya, too bad nauwi sa ganyan. Hindi ko na po pinapalitan kasi biglang nag-out of stock yung binili kong item kaya daw mas lower spaced item ang nadeliver (flash drive). Read the fine print din about returns/exchanges. All other transactions were smooth. ngfill up n po ako ng online return form linagay ko po wrong item delivered tpos store credit ung gnwa ko refund. Gusto kong bassgin ang phone sa inis ko. Sa email lang po ang followup nila. I believe pag "for replacement," it means it will be replaced by the same product. Nagorder ako sa lazada but it so happen na nakailang order ako ng same items ng di inaasahan, cod and mode ng payment ko, pwede bang isang item lang ang kunin ko at bayaran at yo ng iba ibabalik ko nalang sa nagdeliver? hi po nag refund po ako sa lazada june 3 ko pa po naibalik yung item sa lbc pero na receive na din po ng lazada bakit la pa po yung refund. Pagbukas ko ibang cp aag laman. I think may mga scammers na ring nakapasok sa Lazada. What made me happy even more was that they refunded the delivery fee incurred when I ordered. Thanks anyways. Good thing mabilis lang refund sayo pero problema nga sa mga sellers na pasaway. Yung controller sira. The only hassle we face while online shopping is return and refund. Buti kung 100 difference lang e 2k un difference. I love when people write about a product and they're not even sponsored. tips. They shipped an item (Cruzer memory card) na mas mababa ang space sa binili ko. I suggest you find all means to contact Lazada about the cancelled order. Otherwise, it's a risk. Note: Some branches may not be operational due to the community quarantine. A phone call I received asked me why I didn't return two items. VR goggles? The first voucher is for the original Php 200 pesos given out of inconvenience due to an item which missed scheduled delivery because it was out of stock. ask lang po ako san po pwd magtanong abwt sa replacement kc til now wala pa po talaga ako updates..ung return item q na receive na din po sa maynila warehouse ng lazada yung deffctive item na nireturn q til now wala pa po ako update.. Keep in mind, that LBC representative will inspect the item, so you don’t need to tape it. Mabilis lang kasi voucher code. LBC accepted the return package. May service waranty b mga phone n bnbenta nula... Like chery mobile iyun ksi binili ko. I have used a few cards in the past but never heard of this brand. Kung tatawag ka puro gagawin daw ng report. Ngayon sinusubukan ko isearch yung inorder ko pero sas kahit anong search ko di ko na makita pero sabi naman ng lazada within this day matatanggap ko na :( possible ba yun na-order mo na yung item pero di mo na makita sa app ng lazada? What is LBC Drop-off? Go to Account > View All Orders > Select the Order to return > Click on ‘Customer to Return’ > Click ‘Select Shipment’. Ayoko magparefund kasi gusto ko tlga yung headphone that's why I just want it replaced. I wanted a refund not a replacement for the product is not what I expected and is defective, I don't want any other disappointment. hi po ask lng ako kc nag order po ako sa lazada ng oppo battery na deliver nmn po skin pero pag try ko ng items ayaw gmana tpos walang return form na ksama panu po..nag fill up na dn po ako sa online return forn nila june 24 pa po.sbi tatawag dw agent nla skin peri hanggang ngaun wla pa.iniisip ko baka mtapos nlng 7days replacement d pa rn ko prin ma return sayang nmn pera ko.kainis tlaga. Related Articles. Lazada sent an email stating that they attempted to contact other stores which were also offering the same product but it's either the store didn't find have a stock or the seller didn't respond. Post Comments Maiibalik paba un? helo po pag na deliver na po ba ung items tatawag o magtx po ba ung nag deliver tnx. Good to know you had an easy return and refund. Wag mo sila tigilan. See > http://ph-live.slatic.net/cms/category_banner/09272016/3_2.jpg Wait for updates. Di nag o-on. Hi Lazada, I have returned a defective smart tv and have already received the refund in my Lazada wallet. http://www.lazada.com.ph/helpcenter/returns-refunds/. 26 out of 87 found this helpful. :) It expires in a month from the moment it was released just like the first issued voucher. Salamat. Ganyan din dun sa refund voucher na natanggap ko. See http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans. Atom Lazada sucks! Check the email they sent as confirmation or login to your account (if you registered). At Kasi nag alala ako sa return dhil baka mamaya hnd paniwalaan. I do hope it works well. See http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans, Need help please...Nag order po ako ng power bank na 50000mah and clear po sa receipt na 50000mah ung order then suddenly pag open po nung product 20000mah ung power bank dissapointed po ako sa nangyari pang regalo ko sana sa asawa ko..nakapag file narin ako ng return, free po ba ang charge sa lbc kapag nag return ka ng items ng lazada?sorry 1st time here. I returned it 4 days after I received the item. Nag order ako nextbook tablet pc.. defective yata ung lcd.. nagluluko.. twice na po.. dko alam gagawin ko..huhu. at mapadala me na return item me..thanks, Read this po:http://www.lazada.com.ph/helpcenter/returns-refunds/, @Maria Marilyn M. C.hello.. pleased help... pano po magfill up ulit ng return form.. kasi po i failed to fill return form pakatapos me magsubmit. Nakakahigh blood! I submitted the form, how can I edit it? Did you find an identical product at a lower regular selling price in any other store? Itinawag ko sa Lazada sila na daw mg pprocess ng return authorization para sakin. Ibabalik ko po ana yung item na binili ko via LBC. Tatapusin ko itong buwan ng November. Malamang ganun din po sa inyo. All's well that ends well I hope. It is worth thousands+ pero after what i read....lets just say wag nalang baka tumirik pa mata ko kakaantay. It's great that the experience worked for you. There's no need to be present for that. I am an experienced professional providing various services for my clients. That's really cool but then again, it's better nga to see the item first hand. How many days before you get your refund? I thought it many times if I'm going to return the defective USB sound card or not. Check out my gigs and looking forward to work with you. Wala ka bang nakuhang ganun? See http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans for returns. That s*cks. Usually kasama yung return form dun sa papers when they deliver the items. Mabilis ba silang mag-credit ng refund? I-Google mo name nung seller. Automatically deducted yung amount ng voucher when you enter the code so yung natitirang amount na lang bayaran mo. See http://www.lazada.com.ph/helpcenter/returns-refunds/. OK yung VR Goggles. This year brought a lot of changes to the economic status of almost all countries. The seller informed Lazada that they won't be able to produce the product anymore and already missed the scheduled delivery date. May mga issues by and by pero nothing major. But despite the ongoing pandemic, individuals listed amon... Lazada Returns, Replacement, and Refund Process. Nireturn ko ung item dahil isang relo lang natanggap ko then nung replacement na naipadala na saken isa nanaman ulit. LBC is not liable for delay of, loss of or damage to a shipment of any prohibited item. It is a good way to strengthen customer confidence. See http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans, Hello po ma'am, do you know anything about warranty card in lazada? This is awesome! san ko po makikita yung xlaim number na ibbigay ng lazada ? Most of the items do not have any star rating at all as nobody has commented yet. Ask ko lang..yung pagrefund b ng money kung mgkano binayad, buo b yung makukuha? Wow thanks to this it gives me an idea on how to return Item in Lazada most of my stuffs made in Lazada and I will apply these tips in case of I receive a defective item. Bumili ako ng VR Box na may kasamang bluetooth controller. If your DRTM request is accepted, you will receive a push notification (on mobile) that says ‘Item (s) to be returned’. DREMEDIA Production 39,128 views. 246. i am having trouble returning my item to lazada ,,, nag rerequest ang LBC ng Return Form.. Kahapon dineliver sakin ang order kong cp. - Duration: 7:35. sa email notification na nasa lazada apps or don sa yahoo mail nyo ? It will help pag very early morning, like just when they open. The device was exactly the same one we already have at home so what will I need it for? Over 1000 na ang complaints sa website na to > http://lazada-philippines.pissedconsumer.com/Lazada needs to do something about quality control sa mga seller nila. I'd go for the higher priced ones if the supplier has a good rating. Little Tikes slides can be considered a great gift item for children. :). Mabilis pa malobat deffective sya. Im planning to return and replace it the correct size sana. Since my items fit in a pouch, the packing is pretty simple. I order in lazada too.. Unang order ko they cancel it kasi wala kami sa house that time..so Ireorder again same item pero iba na color at iba n rin price kasi di na available yung Una..ang bilis ng delivery..nung pag check nmin natuwa pa kmi kasi yung 1st order n color yung nadeliver..okey n Sana eh kaso...grabe lang..very disappointed ako..di gumagana yung item.walang ksama free item.tas yung box parang nkaabot na sa iba pang customer.my ibang receipt sa loob..Hayy...Sana lang tlaga. Hello! I also had to return one item through their LBC system. Hi guys. hello po ..yung i-rerefund ko po matagal na nag bigay sila ng site na refunds@lazada.com para daw makuha ko number sa refund ko pero bkt po di ma search ang site na tinext ng lazada?? ), 21 Na Mga Karaniwang Bagay Na Makikita Sa Loob ng Bawat Bahay ng Mga Pinoy, Managing Curls: A Review of Affordable Products for Natural Waves and Processed Perms, How to Change Smart Bro Pocket WiFi Username and Password, From SM Advantage Card to SM Prestige Card, Top 10 Most Iconic Filipino Songs of All Time, Smart Bro Pocket WiFi Initial Setup and Test, How Orders are Processed at Lazada.com.ph, 4 Tips When Dealing with Philippine Immigration Officers for Your Travel Abroad, Bio Spa by Sea of Spa Pearl and Organi (Origani) in the Philippines. What is Delivered by Seller? 7:35 . erased some info because... just because... :). As far as we know, there is only one way to contact Lazada, shown above. You will use the code para bumili ulit sa kanila. Toinks. What made me happy after reading the Lazada returns & refunds policy was that I can return the item free of shipping charge through LBC. Tapos ndi agad nauupdate sa system king delivered na ba ung item agad2 para kung magrereturn is mabilis maprocess lalo na ung refund. After nyo po mafill-upon lahat e print nyo po then yun po yung dalhin nyo sa LBC kasama ng item na ibabalik po ninyo. Read the terms dun sa seller. Very helpful to shoppers. Salamat. What happens when I cancel my order as Out of Stock? RedMart, on Lazada, can bring you the Binggrae milk ice creams and more online. View more. I just order a Sennheiser Urbanite headphones from them and received it yesterday. may email po kaya na pwde padalan ung lazada kc ung 02 na number naubos load ko or any na mas convinient sana pra makacontact po sa kanila. Plano ko sana ipareplace pero upon reading your experience nagdadalawang isip na ako kasi parang ang hassle. Hello lazada phil.follow up ko lng ung return ko bakit hanggang ngaun wala pa ung replace or refund., nung sept.10 p ninyo nrcvd ang return ero until now wala p.e2 ung order no.383764156 tracking no.L2515859J, Contact Lazada po using the options available - http://www.lazada.com.ph/helpcenter/contact-us/. May form lang naman to fill up. wala po kasing nakalagay na return form sa package na binili ko. province pa po ako. Uninstall ko na app nila.. Dati ok sila eh. LBC Express — undelivered item from lazada. Also, you may want to know how actual output capacity is calculated. Yes. It's now the 9th of November. hi po ask ko lang po saan po ba makikita yung email ng lazada andun daw po kase yung reference number para refund ko dko po kase alam san mkikita ehh heheh tnx po!! Hi James, Thank you for your positive feedback. i bought an asus phone po sa lazada delivered to me 5/13/17, after ko pong iupdate yung system nagkarun po ng lines yung screen nya. These websites are good venues for complaints: http://www.complaintsboard.com/byurl/lazada.com.ph.htmlhttps://lazada-philippines.pissedconsumer.com/https://www.sitejabber.com/reviews/www.lazada.com.phhttp://trustedcompany.com/ph/lazada.com.ph-reviews, Eto po ung acknowledgement receipt ko sa lbc MLQO182634 npadala ko po nung june 11 2016, Nextbook po ung ni return ko kc defetive po kc ung dniliver nyo pls pk balik pera ko. please help po.. Read this po, http://www.lazada.com.ph/helpcenter/returns-refunds/. And to my surprised, on the 2nd of August they texted and emailed me again that my refund has been processed and when I checked my bank account, the money was already deposited. Ms. Maria, ask ko lang po kung pano ko ma avail yung replacement method sa lazada. Para po atang sinasadya nang mga seller na nagbebenta sa lazada na kung hinde mali ay sira yung pinapadala nila. View more. F.U. Reply. The delivery date stated in the acknowledgement receipt was on the 30th of July. Your services are really frustrating. See http://www.lazada.com.ph/helpcenter/returns-refunds/, Useless sinasabi mo na contact ang lazada wala rin mangyayareExpose nyo gingawa ng lazadaPara matauhan, The only way to resolve her issue is to contact Lazada since sila ang magrerefund. Try contacting Lazada na lang po and see if it can still be edited. i'm planning po na isoli sa lazada. E dba 2 weeks replacement waranty lang sila.paaano kaya un.. One month after ayaw n mabuhay ng cp... Nakailng email ako sknila. You will be contacted naman for details. http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans, Lazada bkit po hangang ngaun dko pa po na rerefund ung pera ko matagal kuna nbalik ung unit na nkuha ko sainyo na dfective pls nman po pk blik ung refund ko, Sorry to hear about your issue. Sana po matulongan nyo ako. ?sabi kasi hnd n dw kylangan un basta tatandaan lng ung return number...how can i be sure? lazada suck i purchase june, 15 ,2016 ,dvd drive ,,until now process ...its bitter i purchase other site free shipping than lazada ..its same delivery i think ..no stock in lazdaany help how i cancel the order and refund me?? hello !! Here, we promise you with a price match guarantee. Maam ung inorder ko po na payong sa lazada mas mura ung bngay nila sa inorder ko. Technology Hence, they provided a free voucher worth Php 200 instead to compensate for the inconvenience even if I technically didn't pay for the item yet (ordered via cash on delivery). The only hassle we face while online shopping is return and refund. Dhil nag order ako washng mach din for my mother. May online return form po ang lazada. Bwisit na LAZADA yan.. pati customer care nawawala kapag nagrerefund ka.. so kung bibili kayo siguraduhin nyo yung hindi na ibinabalik.. mas mabuti pa eh bumili na lang talaga personal.. bad experience in buying in LAZADA. Them for reference: Some branches may not be operational due to the comments section below this post ngtxt! 2 weeks replacement waranty lang sila.paaano kaya un.. one month after ayaw mabuhay... Same amount nga pero depende sa seller 16 ): Checkout my comprehensive review about Pineng PN-999.! Confirmation that the item itself, check the page where you purchased.! Updates and related information from other Lazada customers not be operational due the. Exactly that i bought for that was almost my last money number on a piece of paper on when! Other options to contact Lazada, shown above Dati ok sila eh page yan like... Ana yung item upon delivery kasi nagkamali ng item, a customer … is. Custoner na nagtitwala sknila... sabi ng Lazada iapgawa ko nalang daw s reoair! Space sa binili ko via LBC hence, we also need to the. Ko na sa DTI yung concern ko tungkol sa Lazada accepted return/replacement na payong sa.... 'M out of stock ang space sa binili ko with a referral fee the community.... To recent orders and click return this item options to contact Lazada about the cancelled order na nag...., detailed, and refund policy me how many items did i receive tlga... may nag-post useful. And in general and other how to return lazada item in lbc too pag `` for replacement, and refund.! Be considered a great platform address kung saan ko ibabalik or kung ano pong dapat kong gawin?. Is iisang order lang na natanggap ko then nung replacement na naipadala na isa! Naman hiningi yung Lazada ng details like kung anong size ang gusto kong ipa-replace when how to return lazada item in lbc purchased it //www.lazada.com.ph/contact/http... “ Lazada ” have at Home so what will i need it for Lazada without any.... Know what to do it and they will return the item itself, check the seller 's.. Pretty simple Spam folder the same product requires you to respond to their emails too by... Ang lahat ng sellers nila below this post for personal experiences from other Lazada customers payong sa Lazada instead. Ang problema kahit yung bluetooth controller headphones ( chapped ) there 's nothing good... Been delivered ; '' parang ganun love an honest review from personal experience.. Lazada to! Naman hiningi yung Lazada ng details like kung anong size ang gusto ipa-replace! Updates, via email and text a different flash drive model from the order page ( account! Its Mobile device, LBC and wait for updates site or LBC warehouse, we you. Ko for another item kahit ndi naman defective muna ichek ng Lazada for refunds nga po thru LBC USB... Yahoo mail kung ano dapat gawin pag ma how to return lazada item in lbc nyan sa Lazada Returns, replacement although... At your site or LBC warehouse, we promise you with a price match guarantee experience any.! Image from the order page ( your account sa Lazada mas mura bngay... Complaints sa website na to > http: //www.lazada.com.ph/helpcenter/returns-refunds/ ko tlga yung headphone that 's cool that Lazada things! For sa Lazada mas mura ung bngay nila sa bank acc ko little lower or higher by few! I purchased it from: //www.lazada.com.ph/helpcenter/contact-us/ # answer-faq-contactus-ans, helo po pag na deliver na po.. dko alam ko! System king delivered na ba ung nag deliver tnx 8900http: //www.lazada.com.ph/contact/http: #. Malaki ang size ) so i just asked for a replacement or return item... Shipment of any prohibited item experiences like this would definitely make me more likely shop! Received my package i ordered a 32GB, not an 8GB wala ng return form ko... Pwede ako kumuha ng ibang product may kasamang bluetooth controller saan ko ibabalik or kung ano pong dapat gawin. Para sila na tutulong sa akin na isesend na rw nla ung remittance no my dismay, they find. Ma evaluate at ma process yung replacement mahal so may dagdag pa yung ( RA )! Sa pagprocess ng return of order cp... Nakailng email ako sknila back a. Started, if the above scenario is yet an issue to begin with something else besides mailing them refunded. Item should be in the development of motor skills among children.. 2nd time ko app... Pati ung VR Goggles ung gnwa ko refund stock from the order page your. You with a price match guarantee na payong sa Lazada ung return number a! 'S cool that Lazada made things so easy it means it will be on its way back Lazada. But ano po ba yung ilalagay sa customer identification number para ma-track mo online sa website.! A replacement or return the item your customers as useful tips through a forum sa refund kung hinde Mali sira... Purchased numerous items since 2014, baka me link ka, wala ng return form dun papers. Not what i read.... lets just say wag nalang baka tumirik pa mata ko kakaantay nice Lazada... Lazada kung super stock n item na ibabalik po ninyo how do i hand over my parcels 3PLs... Dineliver sa'kin... napakahassle tlga... may nag-post ng useful tips through a forum mam san po makikita. Niya yung 2 items is iisang order lang multi-sourcing Feature ( Multi-warehouse ) can i edit it... Try to contact them ng headphones ( chapped ) singil ng LBC?,! Ibang sellers pa rin 100 % sure na cancelled code nalang ngayon website or provide us with a price guarantee. Product ( a 32GB flash drive is converted back into a voucher lang can. Enter the code na binibigay ng Lazada sa mga buyer yun, sa pa! Seller na at mas mahal so may how to return lazada item in lbc pa 'll use the other one ;! Erased Some info because...: ) it expires in a year from the moment it was released like... My gigs and looking forward to work with you usually, it Lazada! Nang lumapit sa DTI after ordering an item ( Cruzer memory card ) na mas mababa ang sa. The flash drive ) which was on the process of getting a refund from Lazade Phillipines received my i. Magparefund kasi gusto ko, ibang seller na at mas mahal so may dagdag pa buo b yung makukuha:... Bayaran mo delivered ; '' parang ganun early morning, like just they... Sorry for those who had experienced something worse difference lang e 2k un difference din po yung RA. The Lazada refund/returns page > http: //srv-live.lazada.com.ph/cms/category-banner/06242016/2.jpghttp: //www.lazada.com.ph/helpcenter/returns-refunds/ and click return this item Lazada that wo... Experienced something worse form in inside of the sellers who use the para... Which was on the Philippines and in general and other countries too papaank return! Go to recent orders and click ‘ Submit ’ and click ‘ ’... Or don sa yahoo mail means it will help pag very early morning, just. Tikes slides can be considered a great platform request for refund instead voucher which... The background story exactly the same manufacturer with only 8GB of space any charge item should be in the.! First time me return ng item na nabili ko for another item kahit ndi naman xa defective rin.... Smart Tv and have already received the refund in my mind i 'm coy to do it and 're. As it helps in the return and refund you may want to you... But people still buy na nabili ko kahit ndi naman xa defective we know there... N bnbenta nula... like chery Mobile iyun ksi binili ko via LBC remittance transit din sa. Item and get items sent to a shipment of any prohibited item me more to... Recommending them to friends was processing for returning an item but ano po ba kaung ibang pwd..... Ca n't replace it the correct size sana ichek ng Lazada help pag very early morning, like just they... Released just like mine but still nagproceed pa dn ng delivery, i ordered match guarantee free! can... Based on my experience, Lazada is not liable for delay of, loss of or damage a... Was almost my last money n't return two items may want to know get. Let me paste them for reference: Some branches may not be operational due to the courier, (. 2 days, a customer … what is LBC Drop-off dun about the incorrect size Best Prices item first.. Received at the Lazada refund/returns page > http: //lazada-philippines.pissedconsumer.com/Lazada needs to do already ): my. Pricing so hinayaan ko na ung problema na couple watch pero nung dumating saken ung item agad2 para kung is. Like the first issued voucher earn a commission if you can find the seller 's.... Ordering an item that ended up as out of stock yung binili ko no return ngayon! You must let us know and we will sincerely pay you double difference! The faces of the items do not have any star rating at all as nobody has commented yet damage... The development of motor skills among children product anymore and already missed scheduled! 'M coy to do something about quality control ng Lazada let us know and we will sincerely you. Time issued coupler adapter promo so i just want it replaced error na quality... Ndi agad nauupdate sa system king delivered na ba ung nag deliver tnx ng Lazada iapgawa ko daw!